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Eco Tiptoe recognises the importance and is strongly committed to protecting your privacy while interacting with our products and services. We want a safe and secure environment for both our clients, their employees as well as the students and staff at the schools with whom we work. For the purposes of this Privacy Statement the word client includes our customers, visitors to our web site, users of our services, purchases of our products and will also include our business partners, contractors and suppliers Personal Information In establishing relationships between our clients and Eco Tiptoe we will need to gather personal information about your organisation including contacts, email addresses, bank account details, web site, etc., directly from you or your staff, which will allow us to purchase and supply products as well as provide services to your organisation. We do not store online internet Credit card information this process is handled directly by ANZ Bank egate Merchant Services. Use of your Personal Information The personal information you provide Eco Tiptoe may be used for a number of purposes connected with our business operations, which include: + provision of services on behalf of your organisation; + processing your orders or applications; + carrying out credit checking and scoring (unless we have agreed otherwise); + providing you with products and/or services requested; + billing you or administering your account; + dealing with requests, enquiries or complaints and other customer care related activities; + carrying out market and product analysis and marketing our products and services generally; + contacting you about our company products and services; + carrying out any activity in connection with a legal, governmental or regulatory requirement on us or in connection with legal proceedings, crime or fraud prevention, detection or prosecution. Security of your Personal Information Eco Tiptoe will not sell, rent or lease your personal information to others. Eco Tiptoe will take reasonable steps to ensure that the personal information we collect, use or disclose is accurate, complete, up-to-date and stored in a secure environment protected from unauthorised access, modification or disclosure. Accessing your Personal Information As a client you have the right to seek access to your personal information held by Eco Tiptoe Upon your request and within a reasonable time frame, Eco Tiptoe will take steps to advise you the personal information that we hold and for what purposes and how we collect, use and disclose that information. We will also provide you with access to your personal information held by us provided that request is made within a reasonable time frame. There are limited circumstances / exceptions where this may be refused, including law enforcement or other public interests. Contact Details For any queries or concerns, please contact us by phoning (02)8005 6700 |
Please call us today on: +61 2 8005 6700
